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9-1-1 Technology

Nortex provides and maintains state-of-the-art 9-1-1 equipment and software to the Public Safety Answering Points (PSAP) at law enforcement offices in our region. The equipment allows call takers to answer and process 9-1-1 calls in an efficient and effective manner.

Each PSAP is equipped with both automatic and stand-alone Telecommunications Device for the Deaf (TDD) that enables call takers to communicate with both verbal and hearing-impaired callers.

If a 9-1-1 caller does not speak English, the call taker will connect the caller with the Language Line service so an interpreter can relay information and requests for assistance.

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Nortex Regional
Planning Commission




Serving: Archer, Baylor, Clay, Cottle, Foard, Hardeman, Jack, Montague,  and Young Counties