An Ombudsman is a specially trained and certified individual, either volunteer or staff, who advocates for quality care in Texas nursing and assisted living facilities. The Ombudsman serves as part of the regional aging services network supported by the Texas Department on Aging and Disability Services.
Managing Local Ombudsman: Shirley Cromartie
Staff Ombudsman: MaryAnn Avila
CONTACT NORTEX OMBUDSMAN: (940) 322-5281
TOLL FREE: (800) 460-2226