Nortex’s 9-1-1 Department provides enhanced 9-1-1 services to a nine-county region, which includes the following counties: Archer, Baylor, Clay, Cottle, Foard, Hardeman, Jack, Montague, and Young. The 9-1-1 program provides and maintains equipment to ensure the delivery of 9-1-1 calls to the proper answering point.
- Database Maintenance
- Nortex 9-1-1 Staff
We provide planning and technical assistance to PSAPs throughout the Region. Training is offered to all PSAP telecommunicators to maintain State mandated certifications.
We work with our neighboring Counties 9-1-1 in the region, local telephone companies, and wireless companies to ensure every 9-1-1 call is received and managed efficiently at the Public Safety Answering Point (PSAP).